Endsight honored as a thought leader for managed service providers

We tend to stay away from the term managed services when we talk to clients about computer system support because we think it’s a confusing concept. 

Outsourced IT support and Managed Services are not the same thing.  There are still a lot of firms in the bay area that  provided traditional Outsourced IT services on an as needed, or hourly basis.  Managed services are an alternative  delivery and billing  approach that breaks from the pay by the hour model.   The distinction may seem subtle, but in practice it’s a night and day difference.  For more about the differences click here.   I also plan to post future blogs about this topic.

Endsight uses managed services to provide outsourced IT support for our clients.  In 2004, we were one of the first local firms to introduce the model.  Since then we’ve grown to almost 50 employees and nearly 5000 computer systems under daily management and support.   It’s success you can hang your hat on and we’re honored that our peers have noticed by inviting us to share what we know.

In June, Mike Chaput & Josh Carroll, two of Endsight’s founders, were featured in separate industry discussions about best practices for Managed Service Providers (MSP’s) .  Mike participated in a panel discussion at TruMethods’ Schnizzfest and Josh presented a case study with HP & Intel on Everything Channel.

You can read the details for each forum by clicking here:  Josh on Everything Channel and Mike at Schnizzfest.

The fact that our peers / competitors want to now what makes us successful is a real compliment.  We’ve worked hard to create a valuable service for our clients and will continue to innovate new ways to improve our clients experience with information technology!

About Everything Channel

Everything Channel is the premier provider of channel-focused research and consulting, events, media and custom solutions for the technology industry. Everything Channel provides integrated solutions to technology marketers for managing channel strategy to accelerate technology sales.

From building go-to-market strategies to partner recruitment and enablement to creating customer demand, Everything Channel offers the unmatched breadth and depth of global media and event brands, combined with the largest Solutions Provider database enabling an unparalleled audience loyalty and credibility built from over 30 years of experience and engagement.

About TruMethods

TruMethods is a consulting firm that helps IT solution providers achieve their full potential as managed service providers. TruMethods’ FormulaWon program transforms IT businesses by providing a proven, repeatable process that perfects leadership, solution packaging, sales processes, and results tracking through online tools, seminars, and the personal guidance of MSP sales authority Gary Pica, the company’s founder and CEO.