Let’s break the 4th wall and come out into the open that I am a business development associate, and as my title reflects, I am responsible for developing the business of Endsight. Coming from a much more analytical and sociological background, I have been trying to come to a conclusion as to what exactly this [...]

Our company is always adding new clients and taking over poorly constructed and managed computer networks. Were in a position to see companies that are trying to use and support multiple types of operating systems, software, and hardware. In many cases it’s one of the reasons that they reach out to an Outsourced IT management [...]

When supporting a Windows network, there are really two main components that have to be addressed: proactive and reactive Information Technology support.
Many companies in our service area - San Francisco Bay Area and East Bay Area - may not realize the importance of proactive support. It provides the base level that allows reactive support to [...]

When it comes to providing technical IT support for the Venture Capital society, breaking into the market is very difficult. But once you do, the return on the invested time is well worth the effort. I have spent a considerable amount of time speaking with Directors of Operations, CEO’s, CFO’s Controllers, etc., trying to explain [...]

 
Traditional IT outsourcing options are limited:
• Network and server maintenance is performed intermittently (once per week/month) or not at all
• Resolution time on staff computer problems is poor, and internal staff resources are often required to assist
• Response time for server and network-related problems is often inadequate
• Time-consuming and tedious-yet critical-tasks like desktop maintenance frequently [...]