Where technology experts at Endsight share their expertise on IT Management, the issues that arise for clients, and the benefits of technology for medical practices, biotech firms, law firms, financial services and other small businesses in the San Francisco Bay Area.
Originally from the great state of Ohio Jason Clause relocated to the Bay Area to work in high-tech. A veteran of the dot com boom and bust, Jason has more than 10 years experience helping small businesses apply information technology to improve business process and increase revenue. Jason lives in Livermore, California with his wife Jennifer and enjoys hiking, cooking and quiet time at home. His hobbies include golf, snowboarding, creative writing and performing amateur stand up comedy.
30%- 40% of EMR implementations fail. These failures rarely have anything to do with the features or technical specifications of the particular piece of EMR software. More often, the culprit is a poorly conceived plan to integrate the technology into the practice’s existing workflow. Each practice’s workflow, or critical path, is different and mapping that workflow to the software’s features is a vital process that must occur if the implementation is going to have any chance of success.
It’s a real risk to depend on the EMR software company to facilitate the migration from the paper world to the electronic world. It’s not because the software company is incapable or somehow incompetent but rather it’s a limitation in the software firm’s business model.
The software company’s primary goal is to sell a software license and the entire firm is organized around that goal. Once a sale has occurred the organization is naturally inclined to focus its attention and resources on the next opportunity to sell a software license.
Endsight by comparison operates nearly 100, local, small business computer networks for organizations right here in the San Francisco Bay Area. Endsight’s clients pay them a fixed monthly fee and in return, Endsight guarantees those computer networks will work all day, every day. Endsight’s primary goal is to assure computer system reliability and the entire firm is organized around building and maintaining functional computer systems.
To guarantee successful EMR implementations, Endsight provides an upfront, detailed needs analysis that places the emphasis on the medical practices requirements and then maps those requirements to the software’s features.
To learn more about Endsight’s approach click here and let’s schedule an in-person meeting to talk about your medical practice and your specific needs. You can also watch a short web video that introduces Endsight by clicking here.
-One-click access to comprehensive patient information
-A quick way to document encounters with Microsoft® Word templates
-Simplified workflow with great voice recognition
-Round-the-clock local support provided by Endsight located in Berkeley
gloEMR 5.0 is easy to learn and use. The software leverages the power of several key Microsoft products allowing each medical practice to easily configure the gloEMR dashboard and exam notes without the need for expensive programming.
Better workflow
Built-in workflow and collaboration tools help improve care, enhance efficiency and boost productivity in the practice. gloEMR also harnesses the power of voice recognition technology to help speed detailed documentation, enhance communication with referring doctors, and eliminate costly transcription services. Use a single voice command to close a note or send a referral letter. Saves time, shortens exams and automates many repetitive or common tasks.
Enhanced patient care
Patient care is enhanced with simple single-command diagnostic and clinical decisions support tools. gloEMR integrates e-prescribing, patient education information and drug interaction checks. It also provides the capability to display diagnostic images within individual patient records.
Paperless office
gloEMR 5.0 also features a complete document management system able to scan and store historical reference information helping to ease the transition to a paperless office. Using standards-based HL7 protocol, gloEMR can integrate with the practice’s existing practice management system.
Experience the benefits gloEMR 5.0 delivers:
Improved patient documentation
Enhanced workflow efficiencies
Secure, remote access to patient records
Better coding and charge capture
Point-of-care access and communication of patient data
Easy to implement and use in any practice
Increased doctor and patient satisfaction
Enhanced clinical decision support and guidelines
Easier regulatory and reimbursement reporting
Increased revenue
A direct link to hospitals and other care providers
-To view a short Web video that highlights a few gloEMR client stories click here.
-If you’d like to find out if gloEMR from gloStream might be a fit for your medical practice, click here to schedule an in-person meeting with Endsight, gloStream’s local support partner, to talk about your medical practice and your specific needs.
-You can also watch a short Web video and introduces Endsight by clicking here.
Freedom from paper. Freedom from Stress. Freedom to Practice Medicine On Your Terms.
Endsight has partnered with gloStream to provide powerful electronic medical records and practice management solutions that are easy to learn, use and implement. Are you ready to go paperless and take back your freedom?
gloEMR from gloStream is the only EMR that features:
Being a newly acquired business development associate for Endsight can seem like a daunting task, especially as my first “real person” job since graduating from Chico State in May. Luckily I have the entrepreneurial spirit of my CEO, Mike Chaput, rallying behind me. Mike is always open to new and creative ways to expand business, which makes this “real person” job of mine much more fun and interesting since each day is different.
Morgan Allen, 23, of Endsight raves “OMG, Mike’s ambition makes me feel special and proud to work under him.” His innate charismatic nature and voracious consumption of business books makes him an excellent candidate for attention. Although he is not quite at the Steve Jobs, screaming on a megaphone in front of thousands of Apple employees, enthusiasm level, Mike’s casual demeanor facilitates an open dialogue.
Mike Chaput often finds prospective clients wary when he calls. Burned by lousy tech-support experiences past, the CEO of Berkeley’s Endsight Inc. finds selling them a contract for remote computer help takes work.
But about 80 clients, including local attorneys, researchers and even a few billionaires among others have come to rely on Endsight’s blend of remote maintenance calls and on-site visits to keep their IT systems humming. “The field of IT is littered with people who don’t know what they’re doing,” said Chaput. “That creates a rich environment for us.”
Endsight’s 33 employees use advanced networking to tap into 3,000 client computers, servers and gadgets from Berkeley, performing both routine maintenance and troubleshooting, frequently heading off potential problems or fixing small mishaps without an in-person visit. That efficiency conserves employee time while allowing for easy consultation with peers, said Chaput. The avid business book listener has also infused the company with “huddles,” daily 15-minute gatherings, to keep everyone on the same page.
Endsight also consults with each client to help the client get its IT infrastructures into peak shape, advising clients on IT purchases and buying equipment for them as needed.
East Bay Business Times - by Michael Fitzhugh Staff reporter mfitzhugh@bizjournals.com | 925-598-1425
The world has not seen the last of Michael Chaput. From his humble beginnings in rural Michigan, it was apparent that success was in the cards for this young maverick.
