Bay Area IT Management

Where technology experts at Endsight share their expertise on IT Management, the issues that arise for clients, and the benefits of technology for medical practices, biotech firms, law firms, financial services and other small businesses in the San Francisco Bay Area.

Oct 10th, 2009

Why work with Endsight to Implement an EMR Solution

30%- 40% of EMR implementations fail.  These failures rarely have anything to do with the features or technical specifications of the particular piece of EMR software. More often, the culprit is a poorly conceived plan to integrate the technology into the practice’s existing workflow. Each practice’s workflow, or critical path, is different and mapping that workflow to the software’s features is a vital process that must occur if the implementation is going to have any chance of success.

It’s a real risk to depend on the EMR software company to facilitate the migration from the paper world to the electronic world. It’s not because the software company is incapable or somehow incompetent but rather it’s a limitation in the software firm’s business model.

The software company’s primary goal is to sell a software license and the entire firm is organized around that goal. Once a sale has occurred the organization is naturally inclined to focus its attention and resources on the next opportunity to sell a software license.

Endsight by comparison operates nearly 100, local, small business computer networks for organizations right here in the San Francisco Bay Area. Endsight’s clients pay them a fixed monthly fee and in return, Endsight guarantees those computer networks will work all day, every day. Endsight’s primary goal is to assure computer system reliability and the entire firm is organized around building and maintaining functional computer systems.

To guarantee successful EMR implementations, Endsight provides an upfront, detailed needs analysis that places the emphasis on the medical practices requirements and then maps those requirements to the software’s features.

To learn more about Endsight’s approach click here and let’s schedule an in-person meeting to talk about your medical practice and your specific needs.  You can also watch a short web video that introduces Endsight by clicking here.